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Case Evaluation Memorandum

Marcus Nguyen v. MetroMart

Prepared for Sarah, Esq. · June 2026 · Demand sent; carrier response window open.

Preliminary internal work product assembled from the case file to support attorney evaluation. Not a settlement valuation, not legal advice, and not for transmission. Attorney judgment required.

Executive Summary

Marcus Nguyen: Premises Liability in Shelby County, TN. On July 18, 2025, Mr. Nguyen slipped on an unmarked wet floor in a MetroMart store aisle. Surgical case with clean liability and ample coverage. Demand has been sent; the 30-day response window is being diaried.

Liability Assessment

Liability: Strong

On July 18, 2025, Mr. Nguyen slipped on an unmarked wet floor in a MetroMart store aisle. Surveillance footage shows the spill present for over twenty minutes without a warning cone or cleanup, establishing the store’s failure to remedy or warn of a known hazard.

Preliminary Valuation

$90,000 – $140,000

A surgically repaired rotator cuff with clean liability on surveillance footage, under a $1,000,000 commercial GL policy. The complete record supports a six-figure demand.

Damages Model

Medical specials (documented)4 providers

$28,900

General damages (pain & suffering)Preliminary; supported by objective findings

$61,100 – $111,100

Policy limitsTravelers

$1,000,000 GL

Status

Awaiting response

Strengths

Liability is well supported by the file.

Objective imaging corroborates the reported injuries.

No open causation red flags.

8 of 8 workup items are complete.

Risks & Open Issues

No material risks identified on the current record.

Recommendation

The demand has been transmitted. Diary the 30-day response window and prepare for negotiation anchored on the surgical injury and the surveillance footage.

Demand sent Jun 2: awaiting carrier response

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