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Demand Readiness
Case Evaluation Memorandum
Prepared for Sarah, Esq. · June 2026 · Demand sent; carrier response window open.
Marcus Nguyen: Premises Liability in Shelby County, TN. On July 18, 2025, Mr. Nguyen slipped and fell on an unmarked wet floor in an aisle of a MetroMart store in Shelby County. Surgical case with clean liability and ample coverage. Demand has been sent; the 30-day response window is being diaried.
On July 18, 2025, Mr. Nguyen slipped and fell on an unmarked wet floor in an aisle of a MetroMart store in Shelby County. MetroMart’s own surveillance video shows the spill on the floor for more than twenty minutes before he fell, with no warning cone and no attempt to clean it up. MetroMart owed Mr. Nguyen, its customer, a duty of reasonable care, and it is charged with notice of a hazard that sits long enough for reasonable inspection to find it. Blair v. West Town Mall, 130 S.W.3d 761 (Tenn. 2004). Twenty minutes in a store aisle is long enough.
A surgically repaired rotator cuff with clean liability on surveillance footage, under a $1,000,000 commercial GL policy. The complete record supports a six-figure demand.
The demand has been transmitted. Diary the 30-day response window and prepare for negotiation anchored on the surgical injury and the surveillance footage.